Your privacy matters to bones888. This Privacy Policy explains what personal data we collect from Malaysian players, how we use it, who we share it with, and how we keep it secure. Please read this document carefully before using the bones888 platform.
Last updated: June 2026 | Effective date: June 2026
These cards summarise our key privacy commitments. The full legal text follows below.
bones888 collects registration details, identity verification documents, transaction records, gaming activity, device information, and communications you send to us — only what is necessary to operate a secure, compliant platform.
Your data is used to operate your account, process transactions in MYR, verify your identity, comply with anti-money laundering obligations, deliver customer support, and send you relevant promotional communications where you have consented.
bones888 does not sell your personal data. We share data only with game providers, payment processors, KYC service providers, regulatory bodies, and law enforcement where legally required — all under strict data processing agreements.
All data transmitted to and from bones888 is encrypted using 256-bit SSL. Internal access to personal data is restricted on a need-to-know basis. bones888 undergoes regular security assessments to maintain platform integrity.
You have the right to access, correct, and request deletion of your personal data, subject to our legal retention obligations. You may also withdraw marketing consent at any time. Contact us at [email protected] to exercise your rights.
bones888 retains personal data for as long as your account remains active and for a minimum period thereafter as required by our licensing obligations and applicable anti-money laundering regulations. Inactive accounts are reviewed periodically.
1.1 This Privacy Policy ("Policy") describes how bones888 ("we", "us", "our", "the Platform") collects, uses, discloses, and protects personal data provided by players and visitors ("you", "your") in connection with your use of bones888.co and all associated services.
1.2 bones888 is committed to handling your personal data responsibly, transparently, and in compliance with applicable data protection laws and the requirements of our international gaming licence.
1.3 By creating a bones888 account or by otherwise accessing the Platform, you acknowledge that you have read, understood, and agreed to the practices described in this Policy. If you do not agree, please cease using the Platform and contact us to close your account.
1.4 This Policy should be read alongside the bones888 Terms & Conditions, which also govern your use of the Platform.
2.1 bones888 is the data controller responsible for the personal data collected through the Platform. As data controller, bones888 determines the purposes and means of processing your personal data.
2.2 For all data protection enquiries, including requests to exercise your data subject rights, you may contact bones888 at: [email protected]
bones888 may collect the following categories of personal data:
bones888 collects personal data through the following means:
bones888 uses your personal data for the following purposes:
6.1 Contract performance: Processing necessary to create and manage your bones888 account, process transactions, and deliver the gaming services you have requested.
6.2 Legal obligation: Processing necessary for bones888 to comply with KYC, AML, CTF, and reporting requirements under our licensing obligations and applicable law.
6.3 Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming enforcement, and business analytics — where those interests are not overridden by your privacy rights.
6.4 Consent: Marketing communications and non-essential cookies are processed on the basis of your express, informed consent, which you may withdraw at any time without detriment to your account.
7.1 bones888 does not sell, rent, or trade your personal data to third parties for their own marketing purposes.
7.2 We may disclose your personal data to the following categories of recipients:
7.3 All third-party data processors engaged by bones888 are contractually required to process your data only on our documented instructions and to maintain appropriate security measures.
8.1 bones888 operates under an international gaming licence and may engage service providers located outside Malaysia. Where your personal data is transferred to jurisdictions that do not provide an equivalent level of data protection, bones888 will implement appropriate safeguards, including standard contractual clauses, to ensure that your data remains protected to an equivalent standard.
8.2 By using bones888, you acknowledge that your data may be transferred to, stored in, and processed in countries outside Malaysia, subject to the protections described above.
9.1 bones888 implements a layered security architecture to protect your personal data from unauthorised access, disclosure, alteration, and destruction. Security measures include, but are not limited to: 256-bit SSL encryption for all data in transit, encrypted storage for sensitive data at rest, role-based access controls limiting internal data access, regular penetration testing and security assessments, and two-factor authentication options for player accounts.
9.2 While bones888 takes all reasonable precautions to protect your data, no internet-based service can guarantee absolute security. You are responsible for maintaining the security of your own devices and bones888 login credentials.
9.3 In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, bones888 will notify you without undue delay in accordance with applicable notification requirements.
10.1 bones888 retains personal data for as long as your account is active and for a minimum of five (5) years after account closure, or such longer period as may be required by our licensing authority or applicable anti-money laundering regulations.
10.2 Gaming activity records and financial transaction data are retained for the full period required by our regulatory obligations. Communications data is retained for a shorter period as determined by operational necessity.
10.3 Upon expiry of the applicable retention period, bones888 will securely delete or anonymise your personal data in a manner that prevents reconstruction.
11.1 bones888 uses cookies and similar tracking technologies on its Platform. Cookies are small text files placed on your device that help us recognise you across sessions, maintain your login state, remember your preferences, and analyse how the Platform is used.
11.2 The following categories of cookies are used on bones888:
11.3 You may manage non-essential cookies through your browser settings or through any cookie consent mechanism presented on the Platform. Note that disabling certain cookies may affect Platform functionality.
Subject to applicable law and our legal retention obligations, you have the following rights in respect of your personal data held by bones888:
To exercise any of these rights, please contact bones888 at [email protected]. bones888 will respond to verified requests within 30 days.
13.1 With your consent, bones888 may send you promotional communications about new games, bonus offers, special promotions, and platform updates by email or SMS to your registered contact details.
13.2 You may withdraw your consent to receive marketing communications at any time by updating your preferences in your bones888 account settings or by contacting customer support. Withdrawal of marketing consent will not affect your ability to use the Platform.
13.3 bones888 will not share your contact details with third parties for their own direct marketing purposes.
14.1 bones888 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. The "Last Updated" date at the top of this page will be revised accordingly.
14.2 Where changes are material, bones888 will provide notice via the Platform or by email to your registered address. Continued use of the Platform after notice constitutes your acceptance of the updated Policy.
14.3 We encourage you to review this Policy periodically to stay informed of how bones888 protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or to bones888's handling of your personal data, please contact our team. Email address for privacy matters: [email protected]
Please note that this email address is provided as plain text only. To contact us, copy the address and paste it into your own email client. bones888 does not operate a clickable mailto link.
For matters relating to responsible gaming, including self-exclusion or deposit limit requests, please visit the Responsible Gaming page.
Your privacy is protected at every step. Log in to your bones888 account and experience Malaysia's most complete online gaming platform — slots, live casino, sportsbook, and lottery, all in MYR.
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